01
Essential
Contact Us
Reliable day-to-day maintenance for a secure, current website.
Support includes
- Managed hosting
- SSL monitoring
- Software updates
- Security monitoring
- Regular backups
- Small agreed content amendments
Website care
Keeping Your Website Secure, Fast and Up To Date
A website needs regular updates, monitoring and optimisation to remain secure and perform well. AL Digital provides dependable ongoing care, helping protect the experience your customers and team rely on.
Platform-appropriate care
Support shaped around your system.
- Secure implementation
- Appropriate hosting and security practices
- Updates, backups and monitoring within the agreed scope
- Practical technical support
Measures depend on the selected platform and project scope.
Support beyond launch
Keep your digital presence working as your business evolves.
Maintenance reduces avoidable risk, keeps essential journeys functioning and gives your business a reliable point of contact when content, systems or priorities change.
Maintenance options
Support shaped around what your website needs.
The right level depends on the website, its functionality and how often the business needs changes or support.
02Enhanced care
Professional
Contact Us
Closer oversight for websites that support regular enquiries or bookings.
Support includes
- Everything in Essential
- Website issue investigation and support
- Performance monitoring
- SEO health checks
- Booking and form testing
- Additional content amendments agreed in the support scope
03
Premium
Contact Us
Proactive support for important digital operations and evolving content.
Support includes
- Everything in Professional
- Technical support within the agreed scope
- Content amendments within a documented agreed allowance
- Monthly website reports
- Ongoing optimisation recommendations; implementation scoped separately
- Support for reported website issues
Agree the detail
Clear care arrangements, clear boundaries.
The support proposal confirms the platform, tasks, frequency and content allowance before care begins. Package descriptions do not promise a guaranteed response time or an automatic emergency service.
Website maintenance
Updates and routine technical checks appropriate to the selected platform. WordPress care may cover core, plugin and theme updates; other platforms have different arrangements.
Backups and issue investigation
Backup arrangements and restoration scope are agreed for the website. Technical support investigates reported issues; the work required is assessed against the agreed plan.
Content and optimisation
Small amendments use existing content and layouts. The volume and frequency are agreed rather than unlimited. Professional adds monitoring and health checks; Premium adds reports and optimisation recommendations.
Separate project scope
Major redesigns, new page builds, complex functionality, integrations, new ecommerce features and extensive content creation require separate scope. Recommendations do not automatically include development work.
Tell us which plan you are considering. We will confirm the care scope and any applicable recurring costs before you commit. Prefer email? Email your maintenance enquiry.
A considered quotation
Choose support that fits the way you operate.
Tell us about your website, its functionality and the level of support you expect. We will recommend a clear maintenance scope without unnecessary extras.